Choosing the Right Solution for Your Business: E-Commerce Template vs. Custom E-Commerce

In today’s digital era, building an online store is a crucial step in expanding a business. According to Oberlo, global e-commerce sales are projected to reach USD $7.06 trillion by 2026. This highlights the importance of a strong digital presence for businesses. However, one of the biggest dilemmas when setting up an online store is choosing between an E-Commerce Template or a Custom E-Commerce solution. In this blog, Commsult will help you understand the pros and cons of both options so that you can make the right business decision.

E-Commerce Template VS E-Commerce Custom

Source: commsult%27s digital asset

What is an E-Commerce Template?

An E-commerce Template is a ready-to-use framework for building an online store. These templates include essential visual and functional elements such as product pages, shopping carts, and user accounts. With a template, you can launch your store quickly without needing to build everything from scratch. Some popular E-Commerce Template platforms include Shopify, WooCommerce, and Wix.

What is Custom E-Commerce?

Custom E-Commerce is an online store that is designed and developed to meet your specific business needs. This approach provides a highly flexible and personalized platform tailored to your business processes.

This approach is ideal for businesses experiencing rapid growth or already established in the market. For example, Hijup, a pioneering Muslim fashion e-commerce brand in Indonesia, was founded in 2011. As the brand gained more popularity in 2019, customer demands and transaction volumes surged. To handle this growth, Hijup needed to customize its design, integrate an ERP system for inventory management, and enhance the user experience, especially during major sales events.

By leveraging e-commerce, Hijup is not only improved operational efficiency but also boosted its sales conversion rate by 25% within a year.

Advantages

Source: commsult's Digital Assets

Disadvantages

Comparison Between E-Commerce Templates and Custom E-Commerce

1. Customization

Template: This option is limited to the features available in the template. It is suitable if you need a quick solution without extensive customization.

Custom: Offers maximum flexibility to create a shopping experience tailored to your business needs.

2. Implementation Speed

Template: Fast and practical. Your business can start selling within days.

Custom: Takes longer to develop from scratch. However, the final result is fully customized to your needs.

3. Cost

Template: More affordable as it uses a pre-existing solution. (range)

Custom: Requires a professional development team. (range) However, it is a long-term investment that can yield significant benefits.

4. Features

Template: Limited to basic features provided by the template provider.

Custom: All features can be customized to fit your business needs, including unique integrations, customer personalization, and an enhanced checkout experience.

5. Scalability

Template: Limited by the platform's structure, making it difficult to scale as business needs grow.

Custom: Designed to grow with your business and is flexible enough to accommodate future demands.

6. Design

Template: Tends to be uniform, as many other businesses use the same template.

Custom: Unique and aligned with your branding, creating a memorable visual experience for customers.

7. Technical Management

Template: Easy to use with technical support provided by the platform.

Custom: Requires an internal or external IT team for technical management.

Similarities Between E-Commerce Templates and Custom E-Commerce

Despite their differences, E-Commerce Templates and Custom E-Commerce share some similarities:

1. Main Objective

Both aim to create a platform for selling products or services online.

2. Technology Support

Both use web-based technologies such as HTML, CSS, and JavaScript. They also support integrations with payment gateways, logistics systems, and other essential features

3. Ease of Access

Both are online-based and accessible from various devices, including desktops, tablets, and smartphones.

4. User Focus

Both are designed to provide an optimal user experience (UX) for online shoppers.

Which Option is Right for Your Business?

Blog by Jefriandy Jingga, 15 January 2025

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